Refund and Exchange Policy
Last Updated: 11/11/2018

We want you to be completely happy with your purchase and strive to deliver the best products and services possible. If, for some reason, you are not satisfied with your purchase, you may return it for an exchange or refund using the parameters below:

  • For products and digital products: refund or credit six months from time of purchase.
  • For seminars produced by The Madow Center for Dental Practice Success (excluding “The Best Seminar Ever”): refund or credit two weeks prior to the date of the event.  Within two weeks prior to event there will be no credits or refund.
  • For “The Best Seminar Ever (TBSE)”: Refunds for cancellations will be issued through January 31, 2019. Beginning February 1, 2019, any cancellation will become a dollar for dollar credit towards the prevailing rate for TBSE 2020. After March 1, 2019 there will be no credits.
  • Contact:

The Madow Center for Dental Practice Success

100 Owings Court, Suite 14

Reisterstown, MD 21136